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Alarm Response & Verification

When an alarm goes off, our officers respond and verify—so you know what happened.

  • Works with your alarm company
  • Officer sent to the building
  • Secure or unsecure, confirmed
  • Next-day follow-up

How it works

We work directly with your alarm company. When an alarm is triggered, they contact our dispatchers, who send an officer to your commercial building. Our officer then reports back with visual confirmation of whether the property is secure or unsecure.

  • Officers respond to and verify alarm activations at your property
  • Direct liaison between your alarm company and our patrol drivers
  • Easy-to-read alarm response reports
  • Next-day follow-up on all alarm incidents
  • Emergency short-notice guard protection if a site needs to be secured
  • No building access or alarm codes needed

Alarm response is available on its own or combined with a mobile patrol plan. Adding or upgrading cameras? See security camera installation & setup.

Request a quote

Alarm response packages are quoted per property.

Send a quote request

Illuminated security keypad on a wall at night

Why verification matters

An alarm tells you something happened. It does not tell you what. Without someone on scene, an owner is left choosing between a late-night drive to check the building and hoping it was nothing. A verified response replaces that guess with an officer’s report on the actual condition of the property.

Who it is for

Commercial properties with a monitored alarm system, including:

  • Offices & commercial buildings
  • Retail stores
  • Warehouses
  • Cannabis businesses
  • Scrap & recycling yards

Step by step

What happens from the moment an alarm is triggered.

  1. Connect with your alarm company

    We set up a direct line between your alarm company and our dispatchers and patrol drivers.

  2. An alarm is triggered

    Your alarm company contacts our dispatchers, who send an officer to the building.

  3. Visual confirmation

    The officer checks the property and confirms whether it is secure or unsecure.

  4. Report and follow-up

    You get an easy-to-read report and next-day follow-up on the incident.

More detail: how it works & how quotes are put together.

Frequently asked questions

Do you replace my alarm company?

No. We work directly with your alarm company. They keep monitoring your system; we provide the officer who goes to the building.

Do you need my alarm codes?

No. No building access or alarm codes are needed.

What do I get after a response?

An easy-to-read alarm response report and next-day follow-up on the incident.

What if the building is not secure?

We can provide emergency short-notice guard protection so the site is watched until it is secured. For broken windows or doors, see emergency board-ups.

Can alarm response be combined with patrols?

Yes. It is available on its own or added to a mobile patrol plan.

How is alarm response priced?

Alarm response packages are quoted per property.

More answers on our FAQ page.

Other services

Security Guards

Armed and unarmed, uniformed and plain-clothes officers for stationary posts, parking lots and short-notice coverage.

Learn more

Security Camera Installation

We install camera systems for homes and businesses: a walk-through of your property, camera placement, mounting and wiring, recording setup, and showing you how to watch from your phone.

Learn more

Need security in Detroit or Metro Detroit?

Licensed officers, supervisors available 24/7/365, and a quote built for your site.

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